Apple are doing a lot of great things. I doubt there would be such a push for touchscreen phones if it weren’t for the iPhone, and if OSX hadn’t shown the world that OS’s don’t need to look clunky there would be no sleek Ubuntu or W7; it’d still look like windows 95. I have no doubt that the iPad will work as such a forerunner for tablet PC’s.
The trouble is, Apple’s own devices are just so incredibly locked. They don’t trust the user – they want to protect the user from him – och herself. To me, that’s kind of condescending. I got nothing against simplicity, especially in interfaces – but to jump from there to “All Powerusers Are Bad People” is quite a leap. But OK, their target audience doesn’t include people who like computers, that’s OK… almost.